Inconsistent Availability OIM Help Page, Sometimes Shows "About:blank" Page for Many Screens
(Doc ID 2341422.1)
Last updated on AUGUST 30, 2023
Applies to:
Identity Manager - Version 11.1.2.3.0 and laterInformation in this document applies to any platform.
Symptoms
EXPECTED BEHAVIOR
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Help page Pop-up should display information in all screen.
Example of missing Help page
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The issue can be reproduced at will with the following steps:
1. Click on Self-service tab. click on - Help.
Help page comes up correctly.
2. Click on Manage tab. click on - Help.
Blank page comes up.
3. Click on Search users. With the search results page as the current tab, click - Help.
Help page comes up correctly.
4. Search User - Open user details page, then click on - Help.
Blank page comes up.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |