Auto Approval For Entitlements Not Working

(Doc ID 2341423.1)

Last updated on JANUARY 07, 2018

Applies to:

Identity Manager - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

"Provision Entitlement" Approval Workflow was modified to add a new rule for a particular entitlement so it would get auto approved but it always goes for approval and creates a request:


Steps to reproduce:

Sysadmin -> Workflow -> Provision Entitlement -> Create new rule as follows:

 

But even when the new rule is satisfied the request is not auto approved but instead the request went to DefaultOperationApproval workflow (because NO_WORKFLOW = DefaultOperationApproval)

Cause

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