Index Rebuild Failure with ORA-04063, ORA-06508, ORA-06512 errors.

(Doc ID 2342456.1)

Last updated on DECEMBER 27, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

ISSUE
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A collection rebuild fails on WebCenter Content.

When the rebuild is attempted, it fails with this error message: "Indexing aborted at 12/12/2017 3:27 PM. Unable to create Oracle text collection'IdcText1'. Encountered an exception while executing a query."

The server logs show the errors - !csDbUnableToExecuteCallableQuery,CdropTextPreference!$ORA-04063: package body "CTXSYS.CTX_DDL" has errors and ORA-06508: PL/SQL: could not find program unit being called: "CTXSYS.CTX_DDL"

ERROR
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"Indexing aborted at 12/12/2017 3:27 PM. Unable to create Oracle text collection'IdcText1'. Encountered an exception while executing a query."


STEPS TO REPLICATE
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1. Logged in as an admin, go to Administration -> Admin Applets -> repository Manager -> Indexer.
2. Initiate the Collection rebuild cycle.
3. When the rebuild is attempted, it fails with this error message: "Indexing aborted at 12/12/2017 3:27 PM. Unable to create Oracle text collection'IdcText1'. Encountered an exception while executing a query."

Server shows error - "ActiveIndex '<IndexName>' is not valid in indexer engine 'ORACLETEXTSEARCH'. Please rebuild your collection."


BUSINESS IMPACT
-----------------------
Admin unable to rebuild the collection.

Cause

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