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Capture-client In Webcenter Center 11.1.19 Version Not Supporting Browser (Doc ID 2342666.1)

Last updated on SEPTEMBER 20, 2023

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.9.0 version, Capture Client

When attempting to login to the client page
the following error occurs.

ERROR
-----------------------
Chrome no longer supports NPAPI (technology required for Java Applets)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Tried to login http://<hostname>:<port>/dc-client
2. Re-directed to java error page mentioned above
3. Asked to download version 8 update 151.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run dc-client page using google chrome with the specific version.

Cause

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In this Document
Symptoms
Cause
Solution
References


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