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Enterprise Capture Image Conversion And Export Fails For Certain PDFs and Error "Image export failed with code 3.. Your system may be lacking a required X Windows component" Occurs (Doc ID 2352036.1)

Last updated on SEPTEMBER 28, 2022

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

During the import of certain PDF file, the system is reporting the below error. 

Image export failed with code 3.. Your system may be lacking a required X Windows component, such as libXm.so.3, which is required by libos_xwin.so. Ensure that your system has either openmotif-2.3.2+ or lesstif-0.9.x+ installed.

Enterprise Capture has been installed on a windows 2008 R2 server. How can this be resolved for a Windows server?

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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