Notification Emails are not working for users for a specific LDAP Group

(Doc ID 2355248.1)

Last updated on FEBRUARY 06, 2018

Applies to:

Oracle Business Process Management Suite - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Notification mail not going for a FYI Task when assigned to a particular LDAP Group but works when the same task to assigned to another LDAP Group.

Can see below error in the logs


exception.code:31015
exception.type: ERROR
exception.severity: 2
exception.name: Error while sending notification.
exception.description: Error while sending notification to email.
exception.fix: Check the underlying exception and fix it.

Changes

 None

Cause

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