Provisioning an EBS responsibility fails with WF_NO_USER or 'Mandatory fields are missing' errors

(Doc ID 2358527.1)

Last updated on FEBRUARY 11, 2018

Applies to:

Identity Manager - Version 11.1.2.2.4 and later
Information in this document applies to any platform.

Symptoms

Attempting to provision a responsibility to a 'new' OIM user.  The process task 'Add Responsibility' fails with either a WF_NO_USER error or a 'Mandatory fields are missing' error.  Examples of these errors appear below:

The errors are related, and often occur for the same user and responsibility provision initially and on retries.

Changes

 No changes.

Cause

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