My Oracle Support Banner

[OAM/OIM] Got Error When Change Password via "Forgot Password" and then Click on "Back to Login" button (Doc ID 2362047.1)

Last updated on DECEMBER 23, 2020

Applies to:

Oracle Access Manager - Version and later
Identity Manager - Version and later
Information in this document applies to any platform.


o SSO Server
 OAM/OIM are Integrated
OIM/OUD(or OID) LDAP Synchronization

An user named "<~USERNAME>" gets the system error on SSO login page when the password is reset through forgot password flow and click "Back to Login" button at the last step of the flow.

System error. Please re-try your action. If you continue to get this error, please contact the Administrator.


The screen shots captured at reproducing the issue are below.

1. Click on "Forgot Password" button on login page.

2. Type user name, "<~USERNAME>".


3. Answer challenge questions.

4. Enter new password.


5. Click on "Back to Login" button.


6. Got the error page.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.