Recreated Users with Case/Alert Assignments do not See Their Proper Cases
(Doc ID 2364011.1)
Last updated on MAY 26, 2023
Applies to:
Oracle Enterprise Data Quality - Version 12.1.3.0.0 and laterOracle Enterprise Data Quality on Marketplace - Version 12.2.1.4.3 and later
Information in this document applies to any platform.
Symptoms
An Enterprise Data Quality (EDQ) User (i.e. internal ID: <####_1>) was deleted and then a new user with the SAME name was created.
The new user's internal id is different, i.e. <####_2>.
After this, the user is not able to see the correct cases/alerts previously assigned to them.
Changes
Example: TESTUSER was originally created with ID <####_1>. This user was a assigned cases/alerts. After some time, this user was deleted, then "recreated" with the SAME name (but a NEW/DIFFERENT ID - i.e. <####_2>).
Cause
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