Recreated Users With Case/Alert Assignments Do Not See Their Proper Cases.
(Doc ID 2364011.1)
Last updated on APRIL 22, 2018
Applies to:Oracle Enterprise Data Quality - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
A User (i.e. internal ID: 123456789) was deleted and then a new user with the SAME name was created. The new user's internal id is different, i.e. 234567891. After this, the user is not able to see the correct cases/alerts previously assigned to them.
Example: TESTUSER was originally created with ID 123456789. This user was a assigned cases/alerts. After some time, this user was deleted, then "recreated" with the SAME name (but a NEW/DIFFERENT ID - i.e. 234567891).
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