WebCenter Portal Managed Server Starts but the WebCenter Application Shows as Down in Fusion Middleware Control after Fresh Install

(Doc ID 2365162.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Oracle WebCenter Portal - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms


On a new install of WebCenter Portal, the WLS_Spaces managed server shows running but the WebCenter application shows down in Fusion Middleware Control.

Attempting to start the WebCenter application from Fusion Middleware Control returns the following error:

 

ERROR 

In Fusion Middleware Control:
 

Invoking Start Up operation for application webcenter on target WC_Spaces.
[Deployer:149193]Operation 'start' on application 'webcenter [Version=11.1.1.4.0]' has failed on 'WC_Spaces'
[Deployer:149034]An exception occurred for task [Deployer:149026]start application webcenter [Version=11.1.1.4.0] on WC_Spaces.: MDS-01329: unable to load element "persistence-config"
MDS-01370: MetadataStore configuration for metadata-store-usage "webcenter_metadata_db_store" is invalid.
MDS-00001: exception in Metadata Services layer
ORA-06550: line 1, column 12:
PLS-00201: identifier 'MDS_INTERNAL_SHREDDED.GETREPOSITORYVERSION' must be declared
ORA-06550: line 1, column 7:
PL/SQL: Statement ignored
.
Operation Start Up on target webcenter Failed. Please see error logs for details


In the WC_Spaces-diagnostic.log :

[WC_Spaces] [ERROR] [] [oracle.mds] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [ecid: <ECID>] [APP: webcenter#11.1.1.4.0] [[
oracle.mds.lcm.exception.MDSLCMException: MDS-01330: unable to load MDS configuration document
MDS-01329: unable to load element "persistence-config"
MDS-01370: MetadataStore configuration for metadata-store-usage "webcenter_metadata_db_store" is invalid.
ORA-06550: line 1, column 12:
PLS-00201: identifier 'MDS_INTERNAL_SHREDDED.GETREPOSITORYVERSION' must be declared
ORA-06550: line 1, column 7:
PL/SQL: Statement ignored

    at oracle.mds.internal.lcm.deploy.DeployManager.deploy(DeployManager.java:747)
    at oracle.mds.internal.lcm.deploy.DeployManager.startDeployment(DeployManager.java:211)
    at oracle.mds.internal.lcm.MDSLifecycleListenerImpl.start(MDSLifecycleListenerImpl.java:215)
    at oracle.mds.lcm.weblogic.WLLifecycleListener.preStart(WLLifecycleListener.java:77)
...


Caused by: oracle.mds.config.MDSConfigurationException: MDS-01330: unable to load MDS configuration document
MDS-01329: unable to load element "persistence-config"
MDS-01370: MetadataStore configuration for metadata-store-usage "webcenter_metadata_db_store" is invalid.
ORA-06550: line 1, column 12:
PLS-00201: identifier 'MDS_INTERNAL_SHREDDED.GETREPOSITORYVERSION' must be declared
ORA-06550: line 1, column 7:
PL/SQL: Statement ignored

    at oracle.mds.config.PConfig.loadFromBean(PConfig.java:1014)
    at oracle.mds.config.PConfig.<init>(PConfig.java:767)
    at oracle.mds.config.MDSConfig.loadFromBean(MDSConfig.java:1151)
    at oracle.mds.config.MDSConfig.loadFromElement(MDSConfig.java:1218)
    ... 27 more

Caused by: oracle.mds.exception.MDSExceptionList: MDS-01329: unable to load element "persistence-config"
MDS-01370: MetadataStore configuration for metadata-store-usage "webcenter_metadata_db_store" is invalid.
ORA-06550: line 1, column 12:
PLS-00201: identifier 'MDS_INTERNAL_SHREDDED.GETREPOSITORYVERSION' must be declared
ORA-06550: line 1, column 7:
PL/SQL: Statement ignored

    at oracle.mds.config.PConfig.loadFromBean(PConfig.java:1008)
    ... 33 more

 

STEPS

The issue can be reproduced at will with the following steps:

 

  1. Install WebCenter Portal Software.

  2. Configure the domain.

  3. Start the WLS_Spaces managed server.

  4. Connect to Fusion Middleware Control.

    Navigate to: Farm -> Application Deployments

    This application shows as down:  webcenter(11.1.1.4.)

  5. Trying to start the WebCenter application from Fusion Middleware Control will return the above errors.

 

Cause

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