Intermittent Oracle Access Manager (OAM) WebGate Error "The WebGate Plug-in Is Unable To Contact Any Access Servers" Seen During Peak Load (Doc ID 2369160.1)

Last updated on APRIL 21, 2023

Applies to:

Oracle Access Manager - Version 11.1.2.3.170718 and later
Information in this document applies to any platform.
Oracle is not responsible for instructions/information from 3rd party sites that may be contained in this KM note.

Symptoms

When attempting to try to login SSO enable EBS instance with SSO user and password the following error occurs...

**Error**
The WebGate plug-in is unable to contact any Access Servers Contact your website administrator to remedy this problem.

The issue can be reproduced at will with the following steps
1. Launch EBS login URL .
2. Error is shown

Changes

Cause

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.

Intermittent Oracle Access Manager (OAM) WebGate Error "The WebGate Plug-in Is Unable To Contact Any Access Servers" Seen During Peak Load (Doc ID 2369160.1)

Applies to:

Symptoms

Changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!