FA Error 401:Content Server Access Is Forbidden, Account List in HCM is Empty

(Doc ID 2369599.1)

Last updated on MARCH 06, 2018

Applies to:

Oracle WebCenter Content - Version 12.2.1.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.1.0 version, Fusion Application Integration

Content server access is forbidden

Content server is not accessible at /cs/ (Returning "403 Forbidden").
SOAP API is refusing all uploads to UCM.

ERROR
-----------------------
"Error 403 -- Forbidden"

The issue can be reproduced at will with the following steps:
1. Launch UCM URL
2. Check the error message

Changes

 

Cause

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