Sites 11.1.1.8.0 in JCS using OSCA storage appliance / Sites under-performing, stuck threads, slow Publishing, increased timings for reading, creation and writing on mounted shared FS (Doc ID 2373089.1)

Last updated on JULY 02, 2024

Applies to:

Symptoms

1) Huge load on Sites servers (top command or other health monitoring tools/statistics).

2) Stuck threads and errors/exceptions encountered in sites.log like:

java.io.UnixFileSystem.getBooleanAttributes0(Native Method)
java.io.UnixFileSystem.getBooleanAttributes(UnixFileSystem.java:242)
java.io.File.isDirectory(File.java:843)
COM.FutureTense.Util.ftUtil.isDirectory(ftUtil.java:1217)
COM.FutureTense.Common.FTProperties.<init>(FManager.java:804)
COM.FutureTense.Common.FTProperties.getAProperty(FManager.java:996)
COM.FutureTense.Common.FManager.initialize(FManager.java:186)
COM.FutureTense.Common.FManager.newConnectionInfo(FManager.java:250)
COM.FutureTense.Common.FManager.<init>(FManager.java:73)

[ACTIVE] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'" daemon prio=10 tid=0x00007f9cba2c7800 nid=0x3a1f runnable [0x00007f9beef87000]
  java.lang.Thread.State: RUNNABLE
at java.io.FileInputStream.readBytes(Native Method)
at java.io.FileInputStream.read(FileInputStream.java:272)
at COM.FutureTense.Util.ftUtil.writeFile(ftUtil.java:1177)
at COM.FutureTense.Util.ftUtil.writeFile(ftUtil.java:1151)
at COM.FutureTense.Common.ContentServer.getJsp(ContentServer.java:2832)
at COM.FutureTense.Common.ContentServer.jspExecute(ContentServer.java:2978)
- locked <0x00000001e7bda768> (a java.lang.Integer)
at COM.FutureTense.Common.ContentServer.evalTemplate(ContentServer.java:2630)
at COM.FutureTense.Common.ContentServer.generatePage(ContentServer.java:1649)
at COM.FutureTense.Common.ContentServer.evalPage(ContentServer.java:1278)
at COM.FutureTense.Common.ContentServer.execute(ContentServer.java:467)
at COM.FutureTense.Servlet.FTServlet.execute(FTServlet.java:129)
at COM.FutureTense.Servlet.FTServlet.doPost(FTServlet.java:61)

3) Publishing is slow and takes a long time for just a few assets.
4) Using File System Test from Admin UI (Medium test) extremely high values for Creating, Writing and Reading are recorded (comparing with Benchmark values, visible in the test)

Changes

 Sites 11.1.1.8.0 Patch 17 on JCS using OSCA storage appliance for shared FS

Cause

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