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OAM 12c And OMA Integration For MFA hangs/no response with stuck threads. (Doc ID 2377599.1)

Last updated on MARCH 26, 2018

Applies to:

Oracle Access Manager - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.3.0 version, Integration w/ other products

 

Registering Oracle Mobile Authenticator App with OAM 12c for Multi Factor Autnetication (MFA) fails with stuck thread
 
SETUP
---------------
1. OAuth domain setup as per document:  https://docs.oracle.com/middleware/12213/oam/AIAAG/creating-identity-domain.htm#AIAAG-GUID-78C745E7-1FC7-48F5-A032-3DDC9EDD24E7.

2. QR code created with this url and scanned using OMA APP.

oraclemobileauthenticator://settings?LoginURL::=https://globallogin-beta.oracle.com/ms_oauth/resources/userprofile/secretkey

Registering Oracle Mobile Authenticator (OMA) App for One Time Password (OTP) hangs with no response from OAM and  with stuck threads as below.

 

Cause

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