Enterprise Capture Commit Processor Error "OCR2FILE failed with error (-2147170546)." with Large Format Searchable PDF's

(Doc ID 2378885.1)

Last updated on MARCH 30, 2018

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.2.0 and later
Information in this document applies to any platform.

Symptoms

WebCenter Enterprise Capture (WEC) Commit Processor generates the following error when attempting to OCR two oversized maps as Searchable PDF's. 

[2018-01-17T11:12:12.045-06:00] [capture_server] [ERROR] [] [oracle.odc.commitprocessor.CommitProcessor] [tid: [ACTIVE].ExecuteThread: '12' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: <ecid>] [APP: capture] [partition-name: DOMAIN] [tenant-name: <name>] [DSID: 0000M44p6eh3b6O6yjmZMG1QJsAF00003g]  [DF_81 (200)] OCR2FILE failed with error (-2147170546).

The Microsoft Visual C++ 2010 Redistributable and Microsoft .NET Framework 4.0 is installed.

Changes

Upgrade Capture to 12.2.1.2

Cause

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