ValidationException - Failed To Authenticate User In ESS

(Doc ID 2379411.1)

Last updated on APRIL 03, 2018

Applies to:

Oracle SOA Suite - Version 12.2.1.1.0 to 12.2.1.1.0 [Release 12c]
Information in this document applies to any platform.

Symptoms

On : 12.2.1.1.0 version, Enterprise Scheduling System

You are getting this exception while trying to submit a request using submitRequest operation of ESS Web Service in ESS using SoapUI. Few more things to add on.
-For requestDetail operation, the same user is working fine.
-In the lower environment, the same configuration was working fine.
-It is throwing the same error even for weblogic user, in lower environment weblogic user was working fine.

ERROR
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ValidationException - Failed to authenticate user in ESS

oracle.as.scheduler.ValidationException: oracle.as.scheduler.SchedulerUserAssertionException: Failed to authenticate user [tenant=default,username=XXX].Please make sure XXX is a valid user or check server log to find more authentication details.


STEPS
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The issue can be reproduced at will with the following steps:
1. Configure the job in ESS
2. Try submitting the job from SOAPUI
3. Fails for the user and also for the weblogic user. This works fine in the lower environment though.


Cause

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