csLogJobIdPrefix,9438149!csLinefeed!csExportPdf!csLinefeed!csExportPdfWriteResources!csLinefeed!csExportPDFLaunchPX!csLinefeedout of memory (0x001E)!csLinefeed

(Doc ID 2380040.1)

Last updated on MARCH 30, 2018

Applies to:

Oracle WebCenter Content - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.9.0 version, Conversion

A TIF Couldn't be Converted through IBR

When user upload a TIF file in the UCM system, the IBR fails to convert it to the web-viewable PDF.


ERROR
-----------------------
Conversion: Direct PDFExport
Message: Step PDFExport forced conversion failure by conversion engine because of error: out of memory (0x001E)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Checkin a PDF file such that it goes through IBR for conversion
2. Login to IBR console, check for the status of conversion
3. Notice the error

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms