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Facing javax.mail.AuthenticationFailedException: AUTHENTICATE failed Error While Configuring The Incoming Mail Server (Office 365) For The Actionable Email (Doc ID 2380607.1)

Last updated on SEPTEMBER 24, 2023

Applies to:

Oracle SOA Suite - Version and later
Information in this document applies to any platform.


On : version, Workflow Service Engine

Facing error while configuring the incoming mail server for the Actionable email

After the incoming mail server configuration , experiencing the below errors

Thread ID [ACTIVE].ExecuteThread: '17' for queue: 'weblogic.kernel.Default (self-tuning)'
Message An unexpected exception was caught.
Supplemental Detail javax.mail.AuthenticationFailedException: AUTHENTICATE failed.

Thread ID [ACTIVE].ExecuteThread: '17' for queue: 'weblogic.kernel.Default (self-tuning)'
Message Could not initialize Email Store for user svc.CHICOiCaps_Dev

Message ID SDP-25700 and SDP-26123


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