Unable To Import Business Service With Alert Rules From OSB 11.1.1 To 12.2.1.2

(Doc ID 2382003.1)

Last updated on APRIL 03, 2018

Applies to:

Oracle Service Bus - Version 12.2.1.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.2.0 version, OSB Core Functionality

Unable to Import Business Service with Alert Rules from OSB 11.1.1.7 to 12.2.1.2

Observing problems while importing OSB 11.1.1.1 (tested with 11.1.1.7) resources containing Business Services with alert rules from version to 12.2.1.2.0 (from servicebus console).
Basically the import for the business services services will fail with no description for cause. In the "Resources with issues" nothing is displayed in "Failed Resources" tab we will have the indication for failed resource (name and path)

Examining logs files, only the following error is seen:
"Import upgrade: dropping resource BusinessService ... from the imported file. An attempt to upgrade it has failed."

[2017-08-09T14:01:27.320+01:00] [AdminServer] [NOTIFICATION] [] [oracle.osb.configfwk] [tid: [ACTIVE].ExecuteThread: '62' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: weblogic] [ecid: d545ca62-38e1-4ae4-81ec-8aeeb8364a69-00000126,0] [APP: service-bus] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: 0000Lr74BBZFw000jzpmZo1PYkOV000003] Upgrader 12c Upgrader returned 1 upgrade actions.
[2017-08-09T14:01:27.320+01:00] [AdminServer] [NOTIFICATION] [] [oracle.osb.configfwk] [tid: [ACTIVE].ExecuteThread: '62' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: weblogic] [ecid: d545ca62-38e1-4ae4-81ec-8aeeb8364a69-00000126,0] [APP: service-bus] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: 0000Lr74BBZFw000jzpmZo1PYkOV000003] Import upgrade: dropping resource BusinessService integration/clientescanais/XXXX2payClient/v1/businessService/XXX_ClientService_BS from the imported file. An attempt to upgrade it has failed.

The problem only happens for business services with alert rules; the import will work without any issues if we remove the alert rule definition for the business services.

ERROR
-----------------------
"Import upgrade: dropping resource BusinessService ... from the imported file. An attempt to upgrade it has failed."


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import 11.1.1.7.x OSB projects into 12.2.1.2

Cause

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