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Error Handler Section Not Working in Oracle Site Studio Website (Doc ID 2383136.1)

Last updated on APRIL 10, 2018

Applies to:

Oracle WebCenter Content - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

The user in this case has four separate domains running on one WebCenter Content server.   About a week or two ago, one of the domain's Error Handler page stopped working.  The Error Handler continues to work on the website's contribution server and on all of the other websites.  The user attempted the following corrective actions: 


If browser developer's tools are used, the user can see the following errors:

404: http://xyz.com/cs/idcplg?IdcService=GET_PERSONALIZED_JAVASCRIPT&cacheKey=FD091ECA5FAD791029AE447C5C02C696&lang=en
404: http://xyz.com/cs/idcplg?IdcService=GET_PERSONALIZED_JAVASCRIPT&cacheKey=FD091ECA5FAD791029AE447C5C02C696&lang=en
404: http:/xyz.com/cs/idcplg?IdcService=SS_GET_PAGE&siteId=mr&ssUrlType=1&siteRelativeUrl=/jsdlfkjsdflkj&ssDomainNum=466e9781



Cause

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