Can't Go To The Next Folder Layer In Content Presenter (Doc ID 2383927.1)

Last updated on MARCH 08, 2019

Applies to:

Symptoms

Clicking on Content Presenter folder icon does not navigate to the next layer. Flow as below.

1. Create a test Portal

2. Add the Content Manager taskflow on the newly created Portal

3. Create a folder structure using content manager as mentioned below:

 3.1. Create a Folder <FOLDER1>" and upload two files.

 3.2.  You can view the same here.

        http://<HOSTNAME>:<PORT>/webcenter/portal/<TESTPORTAL>

 3.3. Under "<FOLDER1>" folder,create a child folder "<FOLDER2>" and upload 2 files.

 3.4. Under folder "<FOLDER2>",create another folder "<FOLDER3>" and upload some files on each folder.

4. Create a page in test Portal

5. Add the content presenter taskflow on the newly created page.

6. Edit Content Presenter taskflow

7. Select Content tab and Content Source choose Contents under a folder.

8. In Folder Path, Choose a multilayer folder i.e "<FOLDER1>" folder.

9. Click Template and Select Icon View Template and Save.

10.In Content Presenter, click on the folder "<FOLDER2>". You can observe that navigation to the next folder layer is not possible.

Cause

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