My Oracle Support Banner

Actual physical device location from OAMMS is not stored in OAAM Correctly. (Doc ID 2384246.1)

Last updated on MARCH 27, 2019

Applies to:

Oracle Mobile and Social - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

The verified OAMMS Location of Device does not get into OAAM correctly.   OAAM displays location based on IP2Location lookup based on IP Address.

However the location data (longitude/latitude) should be stored in DB (VCRYPT_TRACKER_USERNODE_LOGS) if provided by client when OAAM Session is created.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.