Oracle Access Manager 11gr2ps3 (OAM 11.1.2.3.0) - Multi Factor Authentication (MFA) Deny Button on Push Notification is Redirecting To One Time Pin (OTP) "System Error. Please Re-try Your Action"

(Doc ID 2386146.1)

Last updated on APRIL 16, 2018

Applies to:

Oracle Access Manager - Version 11.1.2.3.180116 and later
Information in this document applies to any platform.

Symptoms

Multi Factor Authentication (MFA) Deny Button on Push Notification is Redirecting To One Time Pin (OTP) "System error. Please re-try your action"
Oracle Access Manager 11gr2ps3 (OAM 11.1.2.3.0)

Steps to Reproduce:
1. Access simple protected page using MFA authentication scheme. Select Access Request Notification from Oracle Mobile Authenticator, receive a notification on configured mobile device.
2. On push notification when you Accept it redirects them to protected page.
3. Clicking deny button from push notification, it redirects to Second Factor Page requesting the EnterOneTime PIN with System Error message.

Changes

Cause

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