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ESSO LM 11.1.2.3.1 Fails To Recognize the Windows Security Dialog In Windows 10 (Doc ID 2386910.1)

Last updated on MAY 01, 2018

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.3.1 and later
Information in this document applies to any platform.

Symptoms

Oracle Enterprise Single Sign-On: Logon Manager version 11.1.2.3.1

ACTUAL BEHAVIOR

The ESSO Logon Manager agent fails to recognize the Windows Security Dialog rendered from a web application in the Internet Explorer web browser.

The Windows 10 Security Dialog rendered from a web application in Internet Explorer is not recognized in the Application Window of the ESSO template wizard when attempting to create a new application template in the ESSO Administrative Console. As a result, the application template cannot be created which prevents the ESSO Logon Manager agent from injecting the credentials into the Windows Security Dialog. Users are then unable to authenticate to the application with ESSO.

Affected Platforms and Software

Microsoft Windows 10 (1607 and later)
Microsoft Internet Explorer 11.
ESSO Logon Manager 11.1.2.3.1


EXPECTED BEHAVIOR

The Windows 10 Security Dialog is recognized and listed in the Application Window of the ESSO Template Wizard when attempting to create an application template in the ESSO Administrative Console.

STEPS TO REPRODUCE:

  1. Open Internet Explorer and enter the URL for the desired web application to render the Windows Security Dialog.
  2. Open the ESSO Administrative Console and perform the steps to create a Windows application template for the Windows Security Dialog.
  3. Attempt to define the Windows Security Dialog in the Application Window form of the Application template wizard in the ESSO Administrative Console.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, ESSO administrators are unable to create/publish an application template for the Windows 10 Security Dialog. Users are unable to authenticate to the application with the ESSO Logon Manager client.

Changes

 

Cause

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