"Error while processing Master Controller in PBL..java.lang.NullPointerException" Error Causes Failure During User First Time Login in a OIM-OAM Integrated Environment.
(Doc ID 2387405.1)
Last updated on APRIL 20, 2021
Applies to:Identity Manager - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
In the OIM-OAM integrated environment, when user logs in OIM identity console for the first time after setting the challenge questions and new password, it results in
"System error, Please re-try your action. If you continue to get this error, please contact the Administrator." in the UI.
Error in the OAM Server log:
Steps to reproduce:
1) In a OIM-OAM integrated environment, try logging to the OIM identity console for the first time.
2) Provide the challenge questions and answers and new password, submit and it would fail.
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