"Error while processing Master Controller in PBL..java.lang.NullPointerException" Error Causes Failure During User First Time Login in a OIM-OAM Integrated Environment.

(Doc ID 2387405.1)

Last updated on APRIL 17, 2018

Applies to:

Identity Manager - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

In the OIM-OAM integrated environment, when user logs in OIM identity console for the first time after setting the challenge questions and new password, it results in

"System error, Please re-try your action. If you continue to get this error, please contact the Administrator."  in the UI.

Error in the OAM Server log:

Steps to reproduce:

1) In a OIM-OAM integrated environment, try logging to the OIM identity console for the first time.

2) Provide the challenge questions and answers and new password, submit and it would fail.

Changes

 

Cause

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