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Duplicate Accounts Created For The Same Application Instance (PeopleSoft) (Doc ID 2387586.1)

Last updated on MAY 19, 2023

Applies to:

Identity Manager - Version 11.1.2.3.160719 and later
Information in this document applies to any platform.

Symptoms

Reconciliation getting "Multiple Accounts Match Found" and also duplicate accounts were created during a single reconciliation batch.

In this case, one is using 11.1.1.6.Peoplesoft User Management Connector version (PS UM).

How to stop recon from creating duplicates accounts in OIM?

Changes

 

Cause

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