Getting Oracle Access Manager Operation Error - OAM STUCK THREADS

(Doc ID 2388608.1)

Last updated on APRIL 20, 2018

Applies to:

Oracle Access Manager - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

Getting Oracle Access Manager Operation Error

At times, end-users are getting the error
"Getting Oracle Access Manager Operation Error
 The WebGate plug-in is unable to contact any Access Servers ..." and users can no longer login to our Portal.
The problem is corrected after restarting OUD instance (the Identity store of OAM).


OAM Version: 11.1.2.3.13

Changes

 

Cause

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