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OAM 11.1.2.3.170117/OHS 12.1.2 Webgate: "oberr.cgi?status%253D500%2520errmsg%253DErrNoCode" OR "OAM Operations Error" (Doc ID 2388883.1)

Last updated on APRIL 19, 2018

Applies to:

Oracle Access Manager - Version 11.1.2.3.170117 and later
Information in this document applies to any platform.

Symptoms

On : OAM 11.1.2.3.170117 version, Authentication
With OHS 12.1.2 Webgate


ACTUAL BEHAVIOR
---------------

OHS 12.1.2.0.0 webgate: experiencing infinite redirects issue with several errors as : "oberr.cgi?status=500 errmsg=ErrNoCode".

Describe the problem
===================
Experiencing infinite redirects with several errors as "oberr.cgi?status=500 errmsg=ErrNoCode" intermittently.

In addition,accessing a public resource with invalid/stale OAMAuthCookie also throws "OAM Operations Error" instead of updating with new cookie.




EXPECTED BEHAVIOR
-----------------------
Accessing public resource should not redirect to OAM error page.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Access a Public resource
2. modify the OAMAuthNCookie with a stale OAMAuthnCookie (to simulate a scenario where users do not close their browser overnight and comeback the next morning to access the resource again).
3. Access the same public resource or another public resource
4. You see OAM Operations Error in the browser.

Changes

 

Cause

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