Vacation rules don't work on the "Acquired By" field or with multiple assignees

(Doc ID 2390716.1)

Last updated on APRIL 24, 2018

Applies to:

Oracle Business Process Management Suite - Version 12.2.1.1.0 and later
Information in this document applies to any platform.

Symptoms

If a user sets a vacation rule in the workspace such as the following: 

It will work fine if a task is assigned to the user.  It will route the task to the vacation assignee.  However, if the task gets assigned to multiple assignees it will not work. It also will not work if the task sets the "Acquired by" user.  For example, in the .task file you could try to specify the acquired by user:

 

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms