"Error occurred while looking up the entity in LDAP" Failure when Attempting to Create User in New OIM LDAPSync Instance

(Doc ID 2391103.1)

Last updated on APRIL 25, 2018

Applies to:

Identity Manager - Version 11.1.2.0.9 to 11.1.2.3.180331 [Release 11g]
Information in this document applies to any platform.

Symptoms

Needed an different realm like dc=oid,dc=example,dc=com from old realm of dc=prod,dc=test1,dc=company,dc=com.

Created the new realm using oidrealm tool and enabled ldapsync to this realm.

Unable to create user in OIM as it throws below error.

... [oim_server_host1] [ERROR] [] [oracle.iam.platform.entitymgr.provider.ldap] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] ... [APP: oim#11.1.2.0.0] An error occurred while looking up the entity in LDAP, and the corresponding error is - {0}[[
java.lang.NullPointerException
  at javax.naming.InitialContext.getURLScheme(InitialContext.java:269)
  at javax.naming.InitialContext.getURLOrDefaultInitCtx(InitialContext.java:377)
  at javax.naming.directory.InitialDirContext.getURLOrDefaultInitDirCtx(InitialDirContext.java:101)
  at javax.naming.directory.InitialDirContext.getAttributes(InitialDirContext.java:133)
  at oracle.iam.platform.entitymgr.provider.ldap.LDAPUtil.getAttributes(LDAPUtil.java:1181)
  at oracle.iam.platform.entitymgr.provider.ldap.LDAPDataProvider.lookup(LDAPDataProvider.java:1027)
  at oracle.iam.platform.entitymgr.impl.EntityManagerImpl.findEntity(EntityManagerImpl.java:624)
  at oracle.iam.platform.entitymgr.impl.EntityManagerImpl.findEntity(EntityManagerImpl.java:567)
  at oracle.iam.platform.entitymgr.impl.EntityManagerImpl.createEntity(EntityManagerImpl.java:299)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

 

The OVD log shows conflict:

REQUEST dn=cn=Users,cn=testAccounts,dc=prod,dc=test1,dc=company,dc=com suffix=dc=oid,dc=example,dc=com

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms