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ESSO-LM Agent Fails To Recognize Application Templates With Asian Characters In Mozilla Firefox And Google Chrome (Doc ID 2393280.1)

Last updated on MAY 15, 2018

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.3.1 and later
Information in this document applies to any platform.

Symptoms

Oracle Enterprise Single Sign-On: Logon Manager

ACTUAL BEHAVIOR

ESSO-LM CLIENT IS NOT WORKING IN MOZILLA AND GOOGLE CHROME

ESSO LM is not working with the application template and did not detect the SSO login when using the browsers: Firefox version 54.0 (64) or Chrome 65.0.3325.181(64). It is working properly with the Microsoft IE browser. 

EXPECTED BEHAVIOR

The ESSO-LM client must work with certified Browsers.

STEPS TO REPRODUCE:

  1. Create the application template in the ESSO Administrative Console. 
  2. Publish the template to the repository. 
  3. Refresh the ESSO-LM agent. 
  4. Attempt to access the application in Mozilla Firefox or Google Chrome web browsers.



Cause

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