The "Show Unfrozen List" is not displaying any Freezes

(Doc ID 2394013.1)

Last updated on MAY 02, 2018

Applies to:

Oracle WebCenter Content: Records - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

The "Show Unfrozen List" (Records > Configure > Retention > Freezes > Show Unfrozen List), is not displaying any freezes even after the freezes are unfrozen directly from (Records > Configure > Retention > Freezes > "freeze name" > action > edit unfreeze).

This results in orphaned freezes in the FreezeReasons DB table because they can not be deleted from the "Show Unfrozen List".

Changes

 

Cause

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