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OIM PSFT ER Connector Does Not Handle Multiple Job Codes (Doc ID 2395731.1)

Last updated on MARCH 03, 2019

Applies to:

Identity Manager Connector - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

Employees can have concurrent jobs (more than one job). In PSFT application, there can be more records for one employee when they have more than one jobs.
But the PSFT ER Connector doesn't support the concurrent jobs for the employee and it is creating reconciliation events for both jobs and treating this as job update, which means the newer reconciliation events will be worked as the employee update, and overrides the employee's existing job with the other job.

EXPECTED BEHAVIOR
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Employees can have concurrent jobs (more than one job). PSFT ER Connector should not create new reconciliation events for the non-primary employee jobs.


Cause

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