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PDF Export Crashes When Converting Attached DOCX Files To PDF (Doc ID 2396066.1)

Last updated on JULY 06, 2020

Applies to:

Oracle Outside In Technology - Version 8.5.3 and later
Information in this document applies to any platform.


Problem Description
PDF Export crashes when converting certain DOCX files to PDF

What is working:

Core functionality is working for PDF Export.

Expected Behavior:

PDF Export would not crash.


1. Open PDF Export.
2. Select the files and note the behavior.
3. PDF Export closes.
4. Damaged or corrupt PDF files are created and cannot be opened.


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