Receive Error After Securing WebCenter Portal Connection to Content Server with SSL: "Unable to initialize connection idcs://server:port - Password must not be null"

(Doc ID 2396164.1)

Last updated on MAY 14, 2018

Applies to:

Oracle WebCenter Portal - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Attempting to follow <note: 1573234.1> "Content Server: Tutorial: Securing the WebCenter Portal Spaces Connection to Content Server with SSL for WebCenter Portal 12c" results in the following exception during the login to WebCenter Portal:

[2017-07-28T11:03:39.655-05:00] [WC_Portal] [WARNING] [RIDCCA-010] [oracle.wcc.ridc.adfca.framework.RidcConnectionProvider] [tid: [ACTIVE].ExecuteThread: '20' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <USERID>] [ecid: <ECID>] [APP: webcenter] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: 0000Lq9voq4Dc_G5UzH7ic1PUpr4000001] RIDC Exception detected on connection "WccContent_Repository_Connection" performing operation "connection.ping()". Error msg: "Unable to initialize connection idcs://<servername>:4499".[[
oracle.stellent.ridc.protocol.ProtocolException: Unable to initialize connection idcs://<servername>:4499
at oracle.stellent.ridc.protocol.intradoc.socket.SocketConnectionManager.initializeConnection(SocketConnectionManager.java:35)
at oracle.stellent.ridc.protocol.intradoc.socket.SocketConnectionManager.initializeConnection(SocketConnectionManager.java:22)
at oracle.stellent.ridc.protocol.impl.SimpleConnectionPool.acquireConnection(SimpleConnectionPool.java:44)
at oracle.stellent.ridc.IdcClient.sendRequest(IdcClient.java:167)
at oracle.stellent.ridc.IdcClient.sendRequest(IdcClient.java:146)
at oracle.wcc.ridc.adfca.RidcConnection.sendRequest(RidcConnection.java:253)
at oracle.wcc.ridc.adfca.framework.RidcConnectionImpl.ping(RidcConnectionImpl.java:228)
at oracle.wcc.ridc.adfca.framework.RidcConnectionProvider.initializeConnection(RidcConnectionProvider.java:276)
at oracle.wcc.ridc.adfca.framework.RidcConnectionProvider.getConnection(RidcConnectionProvider.java:177)
at oracle.wcc.ridc.adfca.RidcConnection.getConnection(RidcConnection.java:99)
at oracle.wcc.adf.model.impl.WccInstanceImpl.(WccInstanceImpl.java:183)
at oracle.wcc.adf.model.impl.WccInstanceImpl.getWccInstance(WccInstanceImpl.java:341)
at oracle.wcc.adf.model.WccContext.getWccInstance(WccContext.java:68)
at oracle.wcc.adf.vc.WccServletFilter.doFilter(WccServletFilter.java:183)
at oracle.webcenter.doclib.internal.view.wcc.filter.WccServletFilterWrapper.doFilter(WccServletFilterWrapper.java:79)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
at oracle.webcenter.webcenterapp.internal.view.webapp.WebCenterShellPageRedirectionFilter.doFilter(WebCenterShellPageRedirectionFilter.java:352)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
at oracle.webcenter.portal.runtime.controller.impl.adf.PortalControllerFilter.doFilter(PortalControllerFilter.java:46)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)


The content server shows the inbound provider set up as 'good' and the content repository connection set up within portal shows a successful connection test.  After restarting the portal managed server to apply the change and attempting to log back into the interface, the above message occurs.

Document Tool is unavailable message displays when accessing the documents tab.

Cause

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