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Exalogic: Compute Node/Storage Nodes IB Ports State Shown as "Down" Along with Infiniband Switch Ports Status Showing "Switch Port <X> down (AutomaticHighErrorRate)" Message (Doc ID 2399231.1)

Last updated on OCTOBER 07, 2022

Applies to:

Oracle Exalogic Elastic Cloud Software - Version and later
Linux x86-64
Oracle Solaris on x86-64 (64-bit)
Oracle Virtual Server x86-64


In Exalogic racks, you may see issue of IB ports showing state as "Down" when running "ibstat" command.

This issue can happen on Compute Nodes or Storage heads. IB port being down on Compute Node can be confirmed by running below command


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In this Document
 Procedure to enable back the disabled Switch Ports
 Validate the Health of IB Fabric and check if Symbol errors are coming back on Switch Ports. Collect the Data as needed if Symbol errors come back and contact Support.

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