Auth_cred_submit hang on OAM integrated with OAAM

(Doc ID 2400880.1)

Last updated on MAY 24, 2018

Applies to:

Oracle Access Manager - Version 11.1.2.3.5 and later
Information in this document applies to any platform.

Symptoms

Environment with four  OAM and OAAM instance


All four  OAAM instance connect to primary OAM instance called OAM1. Connection to OAM2,OAM3 and OAM4 is not configured in OAAM. In OAAM configuration There is option to specify primary and secondary OAM host only.

While accessing protected apps , it redirect to OAAM custom login page and fails with blank page after entering credentials.
During this time on OAAM is in hung mode and restarting primary OAM instance solve the issue.

Following is the thread that cause delay. This was seen from thread dump of OAM.

 



Changes

 None

Cause

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