How to Correct Capture Configuration for Email Account Connection Issues

(Doc ID 2402105.1)

Last updated on MAY 25, 2018

Applies to:

Oracle WebCenter Enterprise Capture - Version and later
Information in this document applies to any platform.


Email Import Processor Jobs are generating the following error in the log files:

[TARGET_TYPE: oracle_oddc] Error connecting to account[[oracle.odc.exception.CaptureException: Error connecting to account

How can we find out which account (and any other credentials) this is referring to so, that the configuration can be verified and corrected if needed?


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