My Oracle Support Banner

How to Correct Capture Configuration for Email Account Connection Issues (Doc ID 2402105.1)

Last updated on SEPTEMBER 26, 2023

Applies to:

Oracle WebCenter Enterprise Capture - Version and later
Information in this document applies to any platform.


Email Import Processor Jobs are generating the following error in the log files:

[TARGET_TYPE: oracle_oddc] Error connecting to account[[oracle.odc.exception.CaptureException: Error connecting to account

How can we find out which account (and any other credentials) this is referring to, so that the configuration can be verified and corrected if needed?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.