Fusion Applications system failing SOAP requests:

(Doc ID 2402561.1)

Last updated on MAY 24, 2018

Applies to:

Oracle WebCenter Content - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.9.0 version, Fusion Application Integration

Uploading a file through ERP web Service (uploadFileToUcm).

Example:   https://confluence.oraclecorp.com/confluence/display/FFT/ERP+Integration+Service#ERPIntegrationService-Operation:uploadFileToUcm

Request fails from on premise SOAP UI.
using the WSDL endpoint:  http://<Host Name>:<Port>/publicFinancialCommonErpIntegration/ErpIntegrationService?wsdl


ERROR
-----------------------

 <faultcode>env:Server</faultcode>
<faultstring>JBO-There are issues with the UCM Service while file upload. Verify the request payload.: There are issues with the UCM Service while file upload. Verify the request payload..oracle.apps.fnd.applcore.messages.FndMessagesUtil$FndMapResourceBundle</faultstring>
<detail>
<tns:ServiceErrorMessage xmlns:tns="http://xmlns.oracle.com/adf/svc/errors/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<tns:code>There are issues with the UCM Service while file upload. Verify the request payload.</tns:code>
<tns:message>JBO-There are issues with the UCM Service while file upload. Verify the request payload.: There are issues with the UCM Service while file upload. Verify the request payload..oracle.apps.fnd.applcore.messages.FndMessagesUtil$FndMapResourceBundle</tns:message>
<tns:severity>SEVERITY_ERROR</tns:severity>


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Send an uploadFileToUcm SOAP request to the ErpIntegrationService WSDL.
 
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot check in content into UCM using SOAP UI.

Changes

 Upgrade to REL 13 and quarterly P4FA patch applied.

Cause

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