Social Authentication Mapping Issue (Doc ID 2403111.1)

Last updated on JULY 07, 2020

Applies to:

Symptoms

When logging in using Oracle Mobile and Social via facebook or google, the login is unsuccesfful - even though the account is linked

The user is not found

What OAMSS is searching on is
 (&(objectclass=inetorgperson)(mail=<EMAIL_ADDRESS>)) with a baseDN dc=<DC>,dc=<DOMAIN>,dc=edu

this returns no users from customer's OVD ldap service.

If you use the same filter, but modify the baseDN to dc=<DOMAIN>,dc=edu, then the user is found at dn: cn=<ID>@<DOMAIN>.edu,dc=query,dc=<DOMAIN>,dc=edu

What OAM is normally doing is searching dc=<DC>,dc=<DOMAIN>,dc=edu and the return DN should be dn: CN=lastname\, firstname,OU=<ORG_UNIT>,dc=<DC>,dc=<DOMAIN>,dc=edu

Cause

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