My Oracle Support Banner

Social Authentication Mapping Issue (Doc ID 2403111.1)

Last updated on MAY 31, 2018

Applies to:

Oracle Mobile and Social - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

When logging in using Oracle Mobile and Social via facebook or google, the login is unsuccesfful - even though the account is linked

The user is not found

What OAMSS is searching on is
 (&(objectclass=inetorgperson)(mail=username@gmail.com)) with a baseDN dc=example,dc=university,dc=edu

this returns no users from customer's OVD ldap service.

If you use the same filter, but modify the baseDN to dc=university,dc=edu, then the user is found at dn: cn=my_id@university.edu,dc=query,dc=university,dc=edu

What OAM is normally doing is searching dc=example,dc=university,dc=edu and the return DN should be dn: CN=lastname\, firstname,OU=orgunit,dc=example,dc=university,dc=edu

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.