EDQ: Can Not Launch Case Management From Oracle Enterprise Data Quality Launchpad

(Doc ID 2403878.1)

Last updated on MAY 27, 2018

Applies to:

Oracle Enterprise Data Quality - Version and later
Information in this document applies to any platform.



Some components on the Oracle Enterprise Data Quality Launchpad will not open.

Click on 'Case Management' from launchpad
Expect: 'Case Management' panel will display and prompt for username/password
Actual: a pop-up window with 'Java 6' flash then nothing happens


 This happens only on a Client that is running Java 6.  The same user can successfully start components on other Window clients running Java 7 or 8.


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