Image Cannot be Viewed in the Enterprise Capture Web Verifier Client

(Doc ID 2404430.1)

Last updated on JUNE 01, 2018

Applies to:

Oracle WebCenter Forms Recognition - Version 11.1.1.8.0 to 11.1.1.9.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

Some images are imported into batches, but are not viewable in Web Verifier. The OCR text has been extracted into the fields correctly, but the image cannot be viewed in the Web Verfier client. The image appears fine in a standard image viewer as well as in the Verifier thick client.  The image appears in the Web Verifier client as shown below:

 

 

Changes

 

Cause

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