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WebCenter Content: Imaging AXF Users Are Timing Out of a Session (Doc ID 2408017.1)

Last updated on MAY 25, 2021

Applies to:

Oracle WebCenter Content: Imaging - Version and later
Information in this document applies to any platform.


Users are being timed out of a session when using WebCenter Content: Imaging AXF applications.

Within the javacache.log, the follow error occurs:

[2018-02-09T11:20:54.671-05:00] [as] [ERROR] [] [$$] [host: <HOST>] [nwaddr: ###.###.###.###] [tid: <TID>] [userId: <UID>] [[

The server .out log displays:

J2EE JOC-044 An exception is occurring in the method. CacheAccess.get
J2EE JOC-037 cannot find the following object"bdcfdd4f-cb41-4b86-a290-2ea505c4b667"
        at oracle.imaging.axf.service.AxfSessionManagerBean.lookupConversation(
        at sun.reflect.GeneratedMethodAccessor1233.invoke(Unknown Source)



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