ESSO - Unable To Change Name Of Network Users

(Doc ID 2408686.1)

Last updated on JUNE 18, 2018

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.3.1 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.2.3.1 version, Logon Manager

ACTUAL BEHAVIOR

Unable to change name of network users

ESSO retaining network ID names after a user has had a name change due to marriage, divorce, or other issues. Once change the member name in Active directory ESSO begins to error out due to

the ESSO cache keeping the previous CN entry for the ESSO object. It is need it change name in our system without completely removing and recreating a user account.

Cause

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