Authentication Failure In Oamconsole: When Java Upgraded From 7u55 To 7u131 - <oracle.igf.ovd> <IGF-00008> <Operations error: entity=cn=users,dc=valppdi,dc=com op=find mesg=Protocol Error LDAP Error 2

(Doc ID 2411249.1)

Last updated on JUNE 18, 2018

Applies to:

Oracle Access Manager - Version 11.1.2.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.2.2.8 version,
Environment details


1) OHS 11.1.1.7
2) Webgate 11.1.2.2
3) Weblogic 10.3.6
4) OAM 11.1.2.2
5) JDK 1.7.55

1.Upgraded JAVA 7u55 to 7u131 on OAM and OID 

2. Perform the steps 1986560.1  on OAM   seeing the error in Admin server logs as " Error LDAP Error 2 : simple bind failed". not able to login to OAM console

While trying to login OAM, OAM logs has
=============================

<May 29, 2018 9:32:31 AM CDT> <Warning> <Socket> <BEA-000...
<May 29, 2018 9:32:31 AM CDT> <Warning> <Socket> <BEA-000449> <Closing socket as no data read from it on 172.17.250.237:23,679 during the configured idle timeout of 5 secs>
<May 29, 2018 9:32:48 AM CDT> <Warning> <oracle.ods.virtualization.engine.backend.jndi.adapter1.BackendJNDI> <LIBOVD-40118> <Could not automatically detect binary attribute list: simple bind failed: vausoimas306.austin.ppdi.com:6181.>
<May 29, 2018 9:32:48 AM CDT> <Warning> <oracle.ods.virtualization.engine.backend.jndi.adapter1.BackendJNDI> <LIBOVD-40118> <Could not automatically detect binary attribute list: simple bind failed: XXX.XX.XXX.XXX:6181.>
<May 29, 2018 9:32:48 AM CDT> <Warning> <oracle.ods.virtualization.engine.backend.jndi.adapter1> <LIBOVD-60024> <Connection error: simple bind failed: XXX.XX.XXX.XXX:6181.>
<May 29, 2018 9:32:48 AM CDT> <Warning> <oracle.ods.virtualization.engine.backend.jndi.adapter1> <LIBOVD-60024> <Connection error: simple bind failed: XXX.XX.XXX.XXX:6181.>
<May 29, 2018 9:32:48 AM CDT> <Warning> <oracle.igf.ovd> <IGF-00008> <Operations error: entity=cn=users,dc=valppdi,dc=com op=find mesg=Protocol Error LDAP Error 2 : simple bind failed: XXX.XX.XXX.XXX:6181 >
<May 29, 2018 9:32:48 AM CDT> <Error> <oracle.oam.user.identity.provider> <OAMSSA-20023> <Authentication Failure for user : oamadmin, for idstore OID_Auth with exception oracle.igf.ids.IDSException: Operations error: entity=cn=users,dc=valppdi,dc=com op=find mesg= with primary error message null>
<May 29, 2018 9:32:50 AM CDT> <Warning> <oracle.adf.view.page.editor.event.EventManager> <BEA-000000> <Resolve therror,

<May 29, 2018 9:32:31 AM CDT> <Warning> <Socket> <BEA-000...
<May 29, 2018 9:32:31 AM CDT> <Warning> <Socket> <BEA-000449> <Closing socket as no data read from it on 172.17.250.237:23,679 during the configured idle timeout of 5 secs>
<May 29, 2018 9:32:48 AM CDT> <Warning> <oracle.ods.virtualization.engine.backend.jndi.adapter1.BackendJNDI> <LIBOVD-40118> <Could not automatically detect binary attribute list: simple bind failed: XXX.XX.XXX.XXX:6181.>
<May 29, 2018 9:32:48 AM CDT> <Warning> <oracle.ods.virtualization.engine.backend.jndi.adapter1.BackendJNDI> <LIBOVD-40118> <Could not automatically detect binary attribute list: simple bind failed: XXX.XX.XXX.XXX:6181.>
<May 29, 2018 9:32:48 AM CDT> <Warning> <oracle.ods.virtualization.engine.backend.jndi.adapter1> <LIBOVD-60024> <Connection error: simple bind failed: XXX.XX.XXX.XXX:6181.>
<May 29, 2018 9:32:48 AM CDT> <Warning> <oracle.ods.virtualization.engine.backend.jndi.adapter1> <LIBOVD-60024> <Connection error: simple bind failed: XXX.XX.XXX.XXX:6181.>
<May 29, 2018 9:32:48 AM CDT> <Warning> <oracle.igf.ovd> <IGF-00008> <Operations error: entity=cn=users,dc=valppdi,dc=com op=find mesg=Protocol Error LDAP Error 2 : simple bind failed: XXX.XX.XXX.XXX:6181 >
<May 29, 2018 9:32:48 AM CDT> <Error> <oracle.oam.user.identity.provider> <OAMSSA-20023> <Authentication Failure for user : oamadmin, for idstore OID_Auth with exception oracle.igf.ids.IDSException: Operations error: entity=cn=users,dc=valppdi,dc=com op=find mesg= with primary error message null>
<May 29, 2018 9:32:50 AM CDT> <Warning> <oracle.adf.view.page.editor.event.EventManager> <BEA-000000> <Resolve the error caused by the event handler or contact Oracle Support Services for assistance.>



OID debug shows following
---------------
[2018-06-13T11:01:39-05:00] [OID] [TRACE:16] [] [OIDLDAPD] [host: vausoimas305.austin.ppdi.com] [pid: 9175] [tid: 2] ServerListener : INFO : Accepted new connection conn id = 31, IpAddr=172.30.86.213
[2018-06-13T11:01:39-05:00] [OID] [TRACE:16] [] [OIDLDAPD] [host: vausoimas305.austin.ppdi.com] [pid: 9175] [tid: 3] ServerDispatcher : gslesioABerFilbuf:*****Error gslesiorrRawRead
[2018-06-13T11:01:39-05:00] [OID] [TRACE:16] [] [OIDLDAPD] [host: vausoimas305.austin.ppdi.com] [pid: 9175] [tid: 3] ServerDispatcher : INFO : Reading BER element failed.Closing connid=31, ipadd=172.30.86.213
[2018-06-13T11:01:39-05:00] [OID] [TRACE:16] [] [OIDLDAPD] [host: vausoimas305.austin.ppdi.com] [pid: 9175] [tid: 3] ServerDispatcher : INFO : Closing connection : Conn id = 31, IpAddr=172.30.86.213

[2018-06-13T10:58:24-05:00] [OID] [TRACE:16] [] [OIDLDAPD] [host: vausoimas305.austin.ppdi.com] [pid: 9175] [tid: 14] SSLthread: ERROR * gslsflnNegotiateSSL * SSL Hand Shake failed Source address: 172.30.86.241(vausoimas306.austin.ppdi.com) * (NZerr 28862)
[2018-06-13T10:58:24-05:00] [OID] [TRACE:16] [] [OIDLDAPD] [host: vausoimas305.austin.ppdi.com] [pid: 9175] [tid: 14] SSLthread: ERROR * gslsflnNegotiateSSL * SSL Hand Shake failed Source address: 172.30.86.241(vausoimas306.austin.ppdi.com) * (NZerr 28862)




Changes

 

Cause

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