JBO-25020: Error When Trying To Search For An Entitlement In The Catalog

(Doc ID 2411468.1)

Last updated on JUNE 17, 2018

Applies to:

Identity Manager - Version 11.1.2.3.180111 and later
Information in this document applies to any platform.

Symptoms

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JBO error when trying to search for an entitlement in the catalog for specific disconnected applications. In this case only PSFT applications have this issue.

Error: 


STEPS
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Logged into OIM

Clicked Request Access For Self

Clicked Entitlement radio button

Searched for PSFT (Pilot) application, entered P in the search field, clicked search button

Results are returned.

Clicked the dropdown to change the application and received the JBO error:

Cause

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