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Users cannot log in to WebVerifier. Seeing error "Cannot initialize the script control of cedar project, because Sax Basic Control was not properly installed. Please check the installation of the sb6ent.ocx file". (Doc ID 2413411.1)

Last updated on JUNE 29, 2018

Applies to:

Oracle WebCenter Forms Recognition - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

After quite a number of users log in to the WebCenter Enterprise Capture (WEC) WebVerifier, (21 in this case), this error appears on the screen:

"Cannot initialize the script control of cedar project, because Sax Basic Control was not properly installed. Please check the installation of the sb6ent.ocx file".

When this occur, other users are not able to continue processing batches.

Changes

This is a new implementation of the WebVerifier.

Cause

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