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The Capture Server Is Crashing And Going To A Failed State With Error "Failed to start JMS Server "CaptureJmsServer1" due to java.lang.NullPointerException" (Doc ID 2414441.1)

Last updated on FEBRUARY 28, 2020

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

The WebCenter Enterprise Capture server is crashing and going to a failed state.  All the other managed servers are up and running.

####<Jun 20, 2018 9:29:15 AM EDT> <Error> <JMS> <SystemName> <capture_server1> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <> <> <BEA-040123> <Failed to start JMS Server "CaptureJmsServer1" due to java.lang.NullPointerException.
java.lang.NullPointerException
at weblogic.store.io.file.Heap.readStoreFile(Heap.java:1179)
at weblogic.store.io.file.Heap.getNextRecoveryFile(Heap.java:1226)
at weblogic.store.io.file.Heap.recover(Heap.java:1060)
at weblogic.messaging.kernel.internal.PagingImpl.open(PagingImpl.java:175)
at weblogic.messaging.kernel.internal.KernelImpl.open(KernelImpl.java:260)
at weblogic.jms.backend.BackEnd.open(BackEnd.java:1054)
at weblogic.jms.deployer.BEAdminHandler.activate(BEAdminHandler.java:210)
at weblogic.management.utils.GenericManagedService.activateDeployment(GenericManagedService.java:239)
at weblogic.management.utils.GenericServiceManager.activateDeployment(GenericServiceManager.java:131)
at weblogic.management.internal.DeploymentHandlerHome.invokeHandlers(DeploymentHandlerHome.java:632)
at weblogic.management.internal.DeploymentHandlerHome.activateInitialDeployments(DeploymentHandlerHome.java:492)
at weblogic.management.internal.DeploymentHandlerHome.activateInitialDeployments(DeploymentHandlerHome.java:472)
at weblogic.management.deploy.internal.DeploymentAdapter$2.doPrepare(DeploymentAdapter.java:101)
at weblogic.management.deploy.internal.DeploymentAdapter.prepare(DeploymentAdapter.java:191)
at weblogic.management.deploy.internal.AppTransition$1.transitionApp(AppTransition.java:21)
at weblogic.management.deploy.internal.ConfiguredDeployments.transitionApps(ConfiguredDeployments.java:240)
at weblogic.management.deploy.internal.ConfiguredDeployments.prepare(ConfiguredDeployments.java:165)
at weblogic.management.deploy.internal.ConfiguredDeployments.deploy(ConfiguredDeployments.java:122)
at weblogic.management.deploy.internal.DeploymentServerService.resume(DeploymentServerService.java:180)

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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