My Oracle Support Banner

System Messages Repeated Display on Desktop Integration (DIS) Checkout and Open (COAO) Document (Doc ID 2414836.1)

Last updated on JUNE 25, 2018

Applies to:

Oracle WebCenter Content - Version 12.2.1.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.2.0 version, Desktop Integration Suite (DIS)

When Checking out a document using DIS there are additional system messages displayed at the top of the document, making the user experience poor.

Changes

Steps followed :

  1. Login to 12.2.1.3 instance
  2. Download the latest DIS client on a windows 10 machine
  3. Install office 365
  4. Install Azure Information Protection client
  5. Navigate to DIS client and connect to 12.2.1.3 instance
  6. Check out a file from here and see the following in the message :
    This is a checked-out copy of managed document
    See the webcenter content menu for more information and actions.

The message is repeated more than once which it shouldn't be.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.