WebCenter Enterprise Capture Import Source DropDown Is Not Displaying Drivers In Source Settings

(Doc ID 2415683.1)

Last updated on JULY 06, 2018

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

A single user on a single computer is unable to load the WebCenter Enterprise Capture (WEC) Import Source drop down in the Capture Client. The following exception is returned:

DEBUG: Bundle oracle.oddc.client [19] oracle/oddc/session/jaxb.properties not found by oracle.oddc.client [19]
Exception in thread "AWT-EventQueue-2" java.lang.NullPointerException
  at javax.swing.plaf.synth.SynthLookAndFeel.paintRegion(Unknown Source)
  at javax.swing.plaf.synth.SynthLookAndFeel.update(Unknown Source)
  at javax.swing.plaf.synth.SynthRootPaneUI.update(Unknown Source)
  at javax.swing.JComponent.paintComponent(Unknown Source)
  at javax.swing.JComponent.paint(Unknown Source)
  at javax.swing.JComponent.paintToOffscreen(Unknown Source)
  at javax.swing.RepaintManager$PaintManager.paintDoubleBuffered(Unknown Source)
  at javax.swing.RepaintManager$PaintManager.paint(Unknown Source)
  at javax.swing.RepaintManager.paint(Unknown Source)
  at javax.swing.JComponent._paintImmediately(Unknown Source)
  at javax.swing.JComponent.paintImmediately(Unknown Source)
  at javax.swing.RepaintManager$3.run(Unknown Source)
  at javax.swing.RepaintManager$3.run(Unknown Source)
  at java.security.AccessController.doPrivileged(Native Method)
  at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
  at javax.swing.RepaintManager.paintDirtyRegions(Unknown Source)
  at javax.swing.RepaintManager.paintDirtyRegions(Unknown Source)
  at javax.swing.RepaintManager.prePaintDirtyRegions(Unknown Source)
  at javax.swing.RepaintManager.access$1100(Unknown Source)
  at javax.swing.RepaintManager$ProcessingRunnable.run(Unknown Source)
  at java.awt.event.InvocationEvent.dispatch(Unknown Source)
  at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
  at java.awt.EventQueue.access$200(Unknown Source)
  at java.awt.EventQueue$3.run(Unknown Source)
  at java.awt.EventQueue$3.run(Unknown Source)
  at java.security.AccessController.doPrivileged(Native Method)
  at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
  at java.awt.EventQueue.dispatchEvent(Unknown Source)
  at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
  at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
  at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
  at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
  at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
  at java.awt.EventDispatchThread.run(Unknown Source)


AND:

ICE File Import Driver starting
ERROR: Bundle oracle.ice.importdriver [8] Error starting file:///C:\Users\<username>\.oracle_capture\bundles\bin\oracle.ice.importdriver_11.8.8.jar (org.osgi.framework.BundleException: Activator start error in bundle oracle.ice.importdriver [8].)
java.lang.NullPointerException
  at oracle.osgi.FileImportActivator.start(FileImportActivator.java:32)
  at org.apache.felix.framework.util.SecureAction$Actions.run(SecureAction.java:1243)
  at java.security.AccessController.doPrivileged(Native Method)
  at org.apache.felix.framework.util.SecureAction.startActivator(SecureAction.java:620)
  at org.apache.felix.framework.Felix.activateBundle(Felix.java:1904)
  at org.apache.felix.framework.Felix.startBundle(Felix.java:1822)
  at org.apache.felix.framework.Felix.setActiveStartLevel(Felix.java:1192)
  at org.apache.felix.framework.StartLevelImpl.run(StartLevelImpl.java:266)
  at java.lang.Thread.run(Unknown Source)

Changes

 

Cause

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